Inspections – In and Out
What do we mean “in and out?” This story will explain it.
About two weeks ago I get a call from one of my old customers, Laura, who had a real situation on her hands. She had just received a call from her customer. He had a quality situation with one of her parts and needed a sort done right away. The problem was that it was late Friday afternoon and Laura was already past due on getting home for an important family event.
I assured Laura that we could help her get in there and get the sort done. Laura said she had almost 2200 exhausts that had excess oil on one end. Each one of these required cleaning to meet her customer’s requirements. She asked for two sorters right away. I suggested that we send four sorters in to get it done and get out of her customer’s plant. She agreed. We deployed our team and in less than four hours the sort was done and her customer was very happy – happy enough to call her and tell her thanks for the quick response.
This is what Continental Quality tries to do every time we do a sort; get into your site and get out as quickly as possible.
How Continental Can Help Your Company:
Continental Inc. can and will take care of those Friday afternoon calls from your customer saying that they want all of the product sorted-NOW!
Continental Inc. will do these inspection/rework services for your company at our location, your location, or at your customer’s location. We can staff these services to get you IN and OUT! Your customer does not want a sorting service provider to hang around and draw out the sort operation. They want you to get in there, get it done and get out. This is the way we handle sorts for your company. We will understand your requirements and decide together how many people are needed for an optimum response. We find it is usually better to send in 3 or 4 people and get it done in one day than to send in 2 people for two days. IN and OUT!
Continental Inc. thinks you will be please with our services and competitive pricing. Call us (765-778-9999) today and set up a PO, with a standard bill rate so you know where you stand before you are faced with an emergency sort or rework.
