Archive for March, 2010
A Crisis on a Friday
We all know how it is as a Quality Manager-It is Friday afternoon, around 3:30-4 o’clock, your phone just rang and you have bad parts at two of your biggest customers. Never fails that it is always a crisis on Fridays. What do you do? Put two or more of your Quality engineers on planes and send them to your customers. They get to your customer and find that the part is to print and the real issue is not yours! You tell them to get on a plane Saturday and get home.
Hiring Too Many Relatives of Employees
Recently Harry Wilson, a seasoned executive, was helping a company with a major expansion. Things were going along well until the company owner reconciled with his estranged son, Sam, and decided to bring the son into the business. The father had much remorse over the estrangement and to make things up to Sam, he was promoted to a top level position.
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